Sometimes it's nice to meet the faces behind a business, so here you can view our head office team and learn a little bit about what they do. Look at all those smiling faces!
From managing customer accounts to offering on-site support during large projects, Ben works hard to oversee business operations of every level.
Although you’ll do well to find him not working, he does love to spend time with his wife Nicola and two kids as well as watching rugby.
Responsible for business development, Nicola ensures sustainable growth by maintaining products and services, keeping internal processes up to date and training team members.
Nicola loves rock music and musicals, so School of Rock is a clear favourite! She’s happiest when on a family holiday in Cornwall. Clearly not everyone likes a holiday in the sun!
Sales & Operations Executive
A day in the life of Andrew involves dealing with sales and operations, maintaining customer relations and dreaming of his beloved Wolverhampton Wanderers.
He’s a master tactician when it comes to arranging logistics, finding the best pricing for customers and sorting his fantasy football team.
With years of experience in the ID industry, Alex heads up the sales team and brings valuable knowledge to the company.
This Liverpool FC fan enjoys long walks with his dog, Matilda- who’s followed by thousands on social media!
Sales & Customer Service Administrator
Kate’s day to day role includes the processing of orders, handling customer service items and also training team members.
She enjoys baking (although the office are yet to taste any evidence of this!), gardening and reading – none as much as a holiday in the sun, though!
Sales & Customer Service Administrator
Daisy works closely alongside Kate in the processing of orders and resolving customer enquiries.
Daisy loves to travel, having visited countries including India, Bali and the USA. She’s even been scuba diving in the Great Barrier Reef in Australia!
Technical Account Manager
Stephen’s the person that every office seems to have that knows everything that there is to know about computers and tech.
He’s able to offer superb technical support to customers when technology just isn’t playing ball.
Elisia oversees the card printing bureau and manages jobs to ensure that things always run smoothly as well as assisting Seb in the printing and proofing of cards.
In her spare time, she enjoys reading, taking photos and time spent with family.
Seb is responsible for printing, proofing and designing printed cards in our bureau. He also maintains our printers...he loves a good driver install or firmware upgrade! He’s currently working towards his IT diploma.
He’s a Derby County fan, but before you give him any grief for that, you should also know that he’s a brown belt in Judo and is well on his way to earning his black belt. Don’t mess!
Phil keeps the ID Card Centre warehouse ship-shape by managing stock levels and shipping. He also helps Terry to carefully pack orders before they’re shipped.
He’s well travelled, having lived in several countries including Germany where he played ice hockey as a teenager.
Terry’s role at ID Card Centre involves working closely with Phil to manage the receipt of goods and picking and packing all orders.
Outside of work, Terry enjoys spending time with his grandchildren and supporting his favourite football team, Arsenal. He likes horse racing, too.
Digital Marketing & Social Media Specialist
William’s day to day role includes creating graphics and artwork for digital and print use. He’s also the man behind the camera, responsible for product images and videos.
In his spare time, William loves driving his sports car, spending time with family and fulfilling his passion for design and photography.
Digital Marketing Apprentice
Lydia works with William to produce exciting new content for the website and social media. She’s working towards her digital marketing qualification.
She loves music, and has been known to sit it out on a coach for up to 9 hours just to see her favourite bands perform live- that’s commitment!