About Us

We are a leading UK supplier of identity and access control solutions, established in 1998. We are located in Northampton, well connected to the whole of the UK, and we stock 1000s of products ready for same-day dispatch. Over the years we have demonstrated that our technical knowledge is unrivalled in the industry.

As a team, we strive to continuously improve the experience and services that we offer to our customers. It’s why businesses from sectors including government, healthcare, education, and events have trusted us for over 25 years for all their ID, lanyard, and access control needs.

ID Card Centre began in 1998, with managing director Ben O’Brien, and a whole lot of determination. Ben didn’t start out with a master plan. He started with grit, passion, and a simple belief: build a trusted business that people could rely on. Back then, it was about winging it, learning fast, and putting in the hard work.

Fast forward 22 years, and what began as a one-person venture has grown into a thriving team of sales, marketing, customer experience specialists, printing experts, and warehouse staff. We’ve built not only a business, but a community – people who want to share the same drive, knowledge, and passion that Ben has carried from day one.

ID Card Centre has weathered storms from global recessions to a pandemic, and through it all, we’ve done everything possible to keep our team together. Because this business isn’t just about products, it’s about people: the people who work here, and the people we serve. We’ve met some incredible characters along the way, built lasting relationships, and earned a reputation as experts in ID and access control, not only locally in and around Northamptonshire but across the globe too.

We’re proud of our roots, but we’re not standing still. Every day, we look for new ways to give our customers better experiences, to expand our knowledge, and to show the UK and beyond what proper access control and ID solutions really look like when offered with knowledge, integrity and price.

What drives us after all these years? It’s simple. We love what we do. We care deeply about getting it right. And we’re excited for what comes next.

At ID Card Centre, our mission is simple: to make identity and access control easy, secure, and reliable for everyone. Since 1998, we’ve been dedicated to providing trusted solutions, combining leading technology with expert knowledge and genuine care for our customers.

We exist to be more than just a supplier, we’re a partner you can rely on. By listening, advising, and tailoring solutions to your needs, we ensure that every interaction adds value, builds trust, and strengthens security.

Above all, our mission is to put people first. Whether it’s our customers, our team, or our community, we’re here to create lasting relationships built on honesty, expertise, and passion for what we do.

We serve organisations nationwide, with thousands of products in stock and ready for same-day dispatch. But what truly sets us apart isn’t just our range, it’s the unrivalled technical expertise and care we bring to every customer relationship.

We support businesses across government, healthcare, education, events, and beyond, delivering everything from branded lanyards, blank ID cards and ID printer consumables to complex, secure access control systems. Whether you need a single card printer or a fully bespoke solution, we work with you to make sure it’s the right fit, today and into the future.

As trusted resellers for the world’s leading brands Including HID, MIFARE®, Paxton, Fotodek, Zebra, Evolis, Magicard, IDP and HID Fargo, we combine cutting-edge products with expert advice to give you confidence in every decision.

Our award-winning team is passionate about service, and that shows in the long-standing relationships we’ve built. For us, it’s never just about a transaction. It’s about being your partner, providing genuine guidance, helping you solve challenges, and ensuring your people, places, and data stay secure. When you work with ID Card Centre, you can expect honesty, expertise, and a team who cares about getting it right.

Our customers are at the heart of what we do, which is why our exceptional customer service team is dedicated to ensuring that we not only find the best solution for you, but maintain a long-lasting relationship. In exchange for putting your trust in us, we offer honest and expert advice, so if you have a query you’d like to resolve, we’d be happy to help!

We have been getting ID Cards for the past year and service has been fantastic - as a care company, these ID Cards are extremely important to us and even through COVID the service was fast and accurate - thank you! - Sarah J (Healthcare Sector)

I’ve created this charter to give you a clear and honest view of what we stand for. We’re not a faceless corporation – we’re a team of real people who genuinely care about what we do and who we do it for.

This isn’t a marketing exercise or just nice words on a page – this is how we run our business, every single day.

If any of this strikes a chord, or if you have questions, please don’t hesitate to reach out. I’d love to chat.

What Me and My Team Stand For:

• Fair, honest, respectful treatment, always.
• Advice based on what's best for you, not our profits.
• We do what we say, and support you long after the sale.
• Fast delivery on key items and trusted UK suppliers.
• No hard sells, no contracts, just earning your trust.
• Real sustainability: 33+ tonnes of CO2 saved yearly.
• Your data stays safe and private.
• If something goes wrong, we fix it – fast.
• Doing things right since 1998 – and we're always here to help.