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usp icon | ID Card Centre
usp icon | ID Card Centre
usp icon | ID Card Centre
usp icon | ID Card Centre

Careers

 

A bit about us…

ID Card Centre is an award-winning, family-owned business located in Northampton, and have over 20 years of experience. We supply a range of companies across all industries, including the health sector, government, and banking. Throughout the years we have demonstrated that our expertise and customer service is unrivalled in the industry, thanks to our dedication to supplying high-quality products and providing incredible service at every step of the journey.

ID Card Centre

ID Card Centre office

 

Why work for us?

The company is continuously growing, and we are always on the lookout for passionate and talented individuals who can bring fresh ideas into the office. We always believe your ideas matter and are a key fundamental to the company’s growth, which is why we provide expert training and encourage personal development within your role and ensure progression opportunities are available to the right candidate.

 

From annual company get-togethers to recognition and sales performance bonuses, our team has access to a range of perks in exchange for excellent performance within their job role and valuable support for the wider team.

 

 

 

Once you’re part of the team you’ll have access to a number of exclusive benefits, including:

 

 

  ✔  Recognition bonuses

✔  Sales performance bonuses

  ✔  Casual dress

  ✔  Company pension

  ✔  Flexible schedule

  ✔  On-site parking

 

 

✔  Store discounts

  ✔  Wellness programmes

  ✔  Work from home (where applicable)

  ✔  Annual company get-together

✔  Personal training & development

 

 

 

 

Full Time Job Oppurtunities

As a family business, we are very keen on employing the right candidates who desire a long-term position at ID Card Centre. A range of permanent roles are available within different departments, and we are open to create new job roles for certain areas in the business if we believe your skillset and experience would be a great asset to the company.

If you’re a driven individual and believe your previous work experience and knowledge will bring a lot to ID Card Centre, get in touch with us for any opportunities available.

Sales Executive salary up to £30,000

Full time 40 hours a week

Monday to Friday

28 days Holiday inclusive of Bank Holidays

This is an office based role – not remote or hybrid            

Due to continuous development and growth, we are now looking for an additional team member for our sales team to provide hospitality, retail, & food outlets with essential labelling, gift cards, loyalty card products and software.

As a Sales Executive, you'll identify new areas for business, plan your day to meet potential and existing customers to provide a product they will use within their business.  You'll need to be a self-starter with the ability to deliver results. 

Job role specifics:

Business Development

 

  • Developing new business through new customers, industry sectors and product offering, within agreed margins
  • Work with the businesses Directors to develop an effective business growth strategy backed up by goals and an operational plan
  • Identify and approach new sectors, industries and business opportunities
  • Work with the team to implement the business plans
  • Deliver ad hoc business improvement projects
  • Provide regular reports on the relevant KPIs

 

Sales

 

  • Respond to sales enquiries by phone, email and chat
  • Preparing quotations and following them through to conclusion utilising proactive follow up methods
  • Select key account management: developing accounts through customer relationship management, strategic sales and product support.Gathering customer information relevant to sale/future sale and utilising CRM to effectively track the lifecycle of every enquiry/lead and customer
  • Having final say on customer and operational issues (to minimise Director involvement)
  • Following up all sales leads and quotes in a timely manner
  • Ensuring the CRM is kept up to date with details of all sales and enquiries
  • Supporting tender applications
  • Attending customer meetings
  • On site and remote demos
  • Working to our SLAs and KPIs
  • Working to monthly sales and revenue targets

General

  • Playing an active role in promoting the company
  • Support the team to provide the highest level of customer service and marketing services
  • Any other reasonable duties as and when required

 

Skills Required:

 

  • Excellent English language skills
  • Microsoft Office (Word, Excel, Outlook)
  • Confident and competent communicator – written and spoken
  • Minimum 2 years experience in a Sales Executive or Account Management role
  • Technical aptitude and keen to learn about new technologies and solutions

 

Attributes Required:

 

  • Self-motivated, self-starter, able to work under your own initiative
  • Hardworking, ambitious and reliable
  • Clear and persuasive communicator
  • Ability to build rapport with people of all backgrounds
  • Strong administrative skills
  • Organised & efficient with good time management and ability to prioritise workload
  • Ability to manage several projects at once
  • Literate and accurate with an eye for detail
  • Able to work well under pressure

 

What we will offer you:

  • 28 days holiday inclusive of Bank Holidays
  • Cash health plan
  • Pension scheme
  • Christmas shutdown
  • Employee of the month and employee recognition schemes
  • 24 hour GP advice line
  • 24 hour counselling, legal and financial advice line
  • Discounted cinema, restaurants and high street discount vouchers
  • Relaxed smart-casual dress code
  • Opportunities to progress within an expanding business
  • Ongoing training and opportunities for career progression

Please apply with an up to date CV and cover letter detailing why we should employ you.

STRICTLY NO AGENCIES 

 

Andrew at ID Card Centre

I’ve been with ID Card Centre for almost 6 years and truly enjoy working here. I started off as a business administrative apprentice which I did a couple of levels in, then did team leadership.

Throughout my experience working here the company allowed me to develop my skills alongside learning the values of business and getting a proper understanding of how the business works as I grew with the company. Now I'm here in the role I do now and pretty much know the company like the back of my hand.

Throughout the time when I was doing my apprenticeships we won awards and I was even personally recognised by being put forward for apprentice of the year awards.

- Andrew, Senior Sales Executive

Lucy at ID Card Centre

ID Card Centre has been a great place to start my career. I started at the company in 2020 working as a digital marketing apprentice, where I developed a wide variety of skills across my role.

I have also gained – and continue to gain – great experience working alongside all teams within the company, from sales to dispatch. This has allowed me to deepen my understanding of the business, and improve my own professional skills as well as personal.

I have seen the company grow and improve in countless ways, and it’s exciting to take on the challenges of an award-winning company where every day is something new!

- Lucy, Marketing Coordinator

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Peak Season Temporary Positions

We are open to hiring experienced individuals ahead of peak seasons from Aug – Oct and Feb – April to help out in the workplace.

Our temporary opportunities provide work experience and on-site training to help you enhance your skills and may lead to the right candidate becoming a permanent member of the team if you showcase exceptional work performance.

 

 

 

 

 

 

 

 

 Customer Support Team

Customer service assistant

Do you have experience and skills gained from a customer service job role?

If you’ve had experience in a customer service role and can demonstrate both exceptional communication skills and a friendly demeanour, get in touch.

 

 

 

Warehouse Department

Warehouse

Do you have excellent organisation skills and plenty of experience working in a warehouse department?

If you’re interested in working alongside our warehouse team, please contact us.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Apprenticeships

 

 

 

 

 

 

 

At ID Card Centre, we’ve trained many successful apprentices over the years – many of whom have decided to stay on with us past the end of their apprenticeship and have progressed to more senior roles. We offer various apprenticeships of different qualification levels depending on your experience.

 

 

 

 

 

 

 

Our Popular Apprenticeships

 

 

 

 

 

 

 

 

Digital Marketing apprenticeships

 

Digital Marketing & Social Media

 

IT apprenticeships

 

Technical Support

 

Bureau apprenticeships

 

Print Room

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you’re interested in starting your career with our advanced apprenticeship program, please get in touch with us. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Internships & Work Experience

Our workplace environment and on-the-job training process is ideal for graduates and undergraduates wishing to gain valuable experience from working in a corporate environment whilst acquiring the necessary skills required in your desired career path.

Get in touch with us if you’re interested in working at ID Card Centre.