Salto access control was recommended by the main building contractor and a security consultant. Its closed protocols, which reinforce its safety and security, also meant that the university needed external technical expertise to ensure data would flow between the university’s student MIS and the new Salto security platform.
“The decision to engage ID Card Centre was based on the trusted relationship we already had with them from previous projects,” commented Becky.
“Working with ID Card Centre has always been easy. They’re helpful, knowledgeable and always ready to answer questions. Everyone we deal with there is brilliant.
“There have been times when we’ve needed help out of hours and their support has always been available. Ben at ID Card Centre is very attentive, and we felt like a valued customer right from the start,” added Andrew.
In practice, ID card printing, encoding and activation had to be simultaneous and the data on each card had to automatically populate the Salto system. This would provide users with the slickest and most efficient experience.
With Ben’s guidance and technical skills, the existing university security system was adapted, rather than building a new system from scratch. Some extra Salto licences were added, along with a connector, so that data could flow into Salto from multiple sources. Salto was programmed to generate a security role and profile for each person, and each ID card was encoded with access rights at the time of printing. In many other organisations encoding is a separate process so this efficiency:
- Halved the potential admin burden of card production
- Ensured the cards were instantly activated when they were issued rather than subsequent activation via an online card reader