Complete Cloud-Based Credential Lifecycle Management

CardExchange® Cloud Suite is a comprehensive, cloud-based identity management platform designed to support every stage of the credential lifecycle. From initial card design and cardholder enrolment to secure issuance, access management, ongoing administration and eventual deactivation, it provides organisations with a centralised and efficient way to manage physical and digital credentials.

Run cloud suite on any device from practically anywhere, allowing you to issue and manage IDs remotely and send to any ID card printer in the business.

CardExchange offers multiple solutions to meet businesses of all sizes, with add-ons available at any time so you can easily upgrade your plan as you grow.

Add logos, text, colours, and so much more with endless design options. From student IDs to visitor passes, each card can be tailored to your brand.

CardExchange® Cloud Suite is built from separate applications that integrate seamlessly and share a single source of cardholder data. You only add the components your organisation actually needs, ensuring you get the ID card management software your business needs while keeping costs directly tied to the functionality you use.

ID card and credential management at the centre of your system

CardExchange® Controller is the core of the Cloud Suite. It stores all cardholder data, manages the credential workflow from initial request through to approval and issuance, and connects every other component in the suite. From Controller, administrators can manage access permissions, approve or reject uploaded photos, set up custom workflows around how cards get issued, and maintain a live view of every credential in circulation. Controller is the one component every Cloud Suite setup requires as everything else connects to it.

Key capabilities: cardholder enrolment, photo verification, workflow automation, credential issuance, access permission management.

Central configuration and user management

CardExchange® Admin Center is the day-to-day management interface for your entire Cloud Suite setup. It gives administrators a single place to configure the system, create and manage user roles, assign permissions, set up automated workflows and manage groups and filters. The admin interface is designed to be straightforward enough for a new administrator to pick up quickly, while offering the depth of control that larger organisations need. Changes made in Admin Center take effect across the whole system in real time.

Key capabilities: user role assignment, group management, workflow configuration, real-time system updates, permissions control.

Self-service enrollment and credential management

CardExchange® Admission is a self-service enrolment and credential management solution designed to streamline onboarding for students, employees, visitors and members. Organisations can send a secure link that allows users to enrol online from any device, upload photos or ID documents, and track their enrolment status in real time. Once enrolled, cardholders can manage their own credentials, view card status, request access changes, and update personal profile details, reducing the administrative burden on your team considerably.

Key capabilities: online enrolment, self-service credential management, photo and document upload, status tracking, profile management.

Digital ID credentials for a mobile-first world

IDENT is CardExchange's digital ID solution, allowing organisations to issue, verify and manage credentials instantly without the delays associated with physical card production. Digital ID credentials are delivered directly to a cardholder's mobile device and integrate with HID Mobile Access for seamless, frictionless access control. For organisations managing large numbers of cardholders or those that need to issue secure ID quickly, IDENT removes the physical card from the process entirely while maintaining the same level of security.

Key capabilities: instant digital credential issuance, mobile-first delivery, HID Mobile Access integration, automated verification, secure ID management.

Card design, production and encoding in the cloud

CardExchange® Press handles the card design and card production side of the Cloud Suite, providing a full set of tools for creating professional ID cards and badges with your own branding, logos, colours and layouts. Press supports high-volume print runs, multiple card layouts per template, and a wide range of compatible card printers from leading manufacturers. It also handles card encoding for magnetic stripe, contactless and smart card technologies, so the same workflow can produce a simple photo ID or a fully encoded access control credential. Press connects directly to cardholder data in Controller, so cards are always printed with accurate, up-to-date information.

Key capabilities: ID card design, unlimited card templates, batch card production, encoding support, compatible with leading card printers.

Data synchronisation and system integration

CardExchange® Bridge is the integration layer of the Cloud Suite, connecting your credential management system to the external data sources and third-party applications your organisation already relies on. Bridge can sync cardholder data automatically from a number of different platforms, including HR platforms, student management systems, internal databases and other data sources, eliminating duplicate manual data entry and keeping records accurate across every connected system without the need for manual, insecure sharing. It supports multiple integration methods including REST API, making it adaptable to a wide range of existing infrastructure setups.

Key capabilities: automated data synchronisation, HR and database integration, real-time updates, multi-system connectivity, manual data entry elimination.

Single sign-on access across the entire Cloud suite

CardExchange® Secure is the single sign-on service built into the CardExchange® Cloud Suite, giving staff fast and seamless access to every application through one secure login. The platform supports widely used providers, as well as any identity management system compatible with OpenID Connect, allowing organisations to integrate the suite with their existing authentication processes. For IT teams, centralised access management simplifies onboarding, role changes and offboarding, as access can be granted, updated or revoked across the entire suite. For end users, it removes the frustration of managing multiple usernames and passwords, creating an efficient experience.

Key capabilities: single sign-on, centralised authentication, simplified onboarding and offboarding, reduced security risk, Open ID Connect support.

Moving to new card software does not mean replacing everything that already works. CardExchange has been built to connect directly to your current infrastructure, whether that is a door access system, an HR database, or the ID card printers you already have.

Moving to a cloud-based credential management solution does not mean replacing the systems that already work. CardExchange® Cloud Suite is designed to sit alongside your current infrastructure and connect to it directly.

Cloud Suite integrates with leading access control systems including HID and SALTO, so credentials issued through the platform work with the door readers and access points you already have installed. CardExchange® Producer desktop software users can also integrate their existing setup with Cloud Suite components where needed.

CardExchange® Bridge connects to internal HR platforms, student management systems and other data sources, keeping cardholder records accurate without requiring duplicate entry across separate systems.

CardExchange® Press is compatible with a wide range of card printers from leading manufacturers, so your existing hardware investment does not need to change when you move to a cloud-based workflow.

CardExchange® Secure supports SSO via Microsoft, Google, Facebook and any Open ID Connect compatible identity provider, meaning staff can access Cloud Suite using the same login credentials they already use elsewhere.

• Zebra, Evolis, Magicard and other leading ID card printers
• HID and SALTO access control systems
• Active Directory and LDAP
• Microsoft Azure
• HR and student management databases
• REST API for custom integrations
• Microsoft, Google, Facebook and Open ID Connect identity providers

Our specialists can help you identify the right Cloud Suite components for your organisation, whether you are replacing an existing system, moving away from desktop software, or building a credential management setup from scratch. Get in touch today to discuss your requirements or arrange a personalised CardExchange® Cloud Suite demonstration.

CardExchange® Cloud Suite is a modular, cloud-based platform for ID card and credential management, hosted on Microsoft Azure. It covers the full credential lifecycle from enrolment and card design through to issuance, access management and deactivation, and supports both physical ID cards and digital ID credentials. Organisations choose the components they need and pay based on the number of cardholder records they manage.

CardExchange® Producer is desktop software for Windows, available in five editions, that gives organisations local control over card design, printing and cardholder data management. Cloud Suite is a separate, cloud-based platform that adds remote access, digital ID, self-service enrolment and multi-site credential management without requiring local installs or a dedicated server. Some organisations use Producer for on-premise card production and complement it with Cloud Suite components for wider credential management needs.

Every Cloud Suite setup requires CardExchange® Controller, as it stores all cardholder data and connects the other applications together. From there, the components you need depend on your specific requirements, whether that's self-service enrolment via Admission, digital credentials via IDENT, card production via Press, or data integration via Bridge.

Yes. CardExchange® Press handles physical card production and encoding, while IDENT manages digital ID credentials delivered to mobile devices. Both are managed through the same platform and draw on the same cardholder data stored in Controller.

Yes. Cloud Suite follows GDPR standards throughout, with data encrypted in transit and at rest, hosted on enclosed Azure instances, and with hosting location chosen by the organisation at setup. Data does not travel between hosting regions.

Cloud Suite uses a record-plan pricing model based on the number of cardholder records you manage, rather than a flat licence fee. This means smaller organisations pay less, and costs scale in line with growth. Contact our team for a tailored quote based on your specific requirements.

Yes. CardExchange® Bridge connects Cloud Suite to external HR platforms, databases and other data sources, automating data synchronisation and eliminating manual data entry. It supports multiple integration methods including REST API for custom setups.

CardExchange® Cloud Suite integrates with leading access control systems including HID and SALTO. If you are unsure whether your system is compatible, our team can confirm this before you commit to a purchase.